Good morning Good afternoon Good night
Option to be able to automatically rate with the current day period (good morning, good afternoon, good night) in the standard message options when answering a chat.
View ArticleOnly registered users can use live help option
Who logged in my services can use the live help, i mean just my registered customers can get live help.
View Articlefacebook messenger
It would be nice to have facebook messenger & twitter integrations back as we were just about to launch these as a method of contacting us when they were pulled.
View Articlefacebook messenger
It would be nice to have facebook messenger & twitter integrations back as we were just about to launch these as a method of contacting us when they were pulled.
View ArticleHave webhooks
Having webhooks will allow integrating into 3rd party systems easier. For Example: Fire a webhook when a chat closes to the 3rd party system so it doesn't have to poll LiveZilla. Would be good to have...
View ArticleAdd Slack Integration
The ability to receive messages, and send messages, via Slack. This would be a way better alternative to the currently underdeveloped mobile applications LiveZilla offers. It would make messaging on...
View ArticleGroup selection combobox alpha sorting
Please give us the option to have the Group selection combobox on the v2 chat form be sorted alphabetically. It appears that it's sorted based on the number of operators signed in, which isn't helpful...
View ArticleDisable ticket creation for a group
It would be incredibly helpful to be able to disable end user ticket creation for a specific group, but let the same widget accept tickets for other groups. I know we can disable ticket creation in the...
View ArticleIf 1 group offline, give option to select another
In the v2 chat widget, if someone selects a group that has no available operators, it'll give the offline message with the option to leave a message. I'd like to give the user the option to select a...
View ArticleFeedback form: comment type optional
The start rating feedback fields are optional . If the user doesn't have an opinion on a 1-5 star rating for something, they can skip it but still complete feedback. If a comment type (free text) input...
View ArticleEine Anbindung einer Whats-App API haben
Eine direkte Whats.App API wäre durchaus eine tolle Integrationsmöglichkeit
View ArticleIntegrate your livezill with Facebook Messenger
Integrate your LiveChat with Facebook Messenger and have your Facebook and website communication in livezilla chat
View Articlehave reports be able to be sent weekly.
Daily reports are too frequent for our needs, monthly isn't nearly frequent enough. Can we get a weekly option, sent Sunday at midnight?
View ArticleBring back Forums.Livezilla.net
Forums.livezilla.net used to be a thriving community where those of us could seek help from each other. It's more important now than ever. If a security issue with the current software is the cause for...
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